We want every parent and caregiver to be able to have the carriers, diapers and parenting products that they need! We hope that our layaway program helps make that possible!
Our layaway program is now powered by the PayPal Lay-Buy integration to make the entire process more seamless and user-friendly!
Please follow these instructions:
- Simply select the Lay-Buy powered by PayPal option on the payment screen. You will be transferred to the Lay-Buy's virtual terminal where you will set up your payment terms with PayPal by selecting your down payment amount (25%-50%) and number of months you would like for your layaway terms (up to 3 months).
- Once the order is placed on layaway, we are unable to modify it in any way so please double-check before submitting.
- Please contact us if you would like to pay off your layaway early. Please be sure to include your name, order number and e-mail address.
- In order to cancel your layaway, please contact using the "Contact Us" page or by e-mail at email@example.com. Your balance will be refunded minus the original 25% deposit which will be kept as a processing/handling/restocking fee. Customers with 2 or more layaway cancellations will no longer qualify for the layaway program.
- If you decide to return your layaway item after receipt, you will be refunded minus a 25% restocking fee and the actual original shipping costs (even if you received free shipping on your order).
- Layaway is not available on Heart-Hugs exclusive products and new releases until 24 hours after release. Layaway is not available on clearance items or in conjunction with sales or other promotions. Layaway is unavailable on preorders or special orders/requests.
- If a payment is skipped, PayPal will automatically try again in 5 days. If the payment does not clear on the second attempt, Heart-Hugs has the right to cancel the order. Your balance will be refunded minus the original 25% deposit which will be kept as a processing/handling/restocking fee.
Please don't hesitate to contact firstname.lastname@example.org with any questions!